For tenants, accreditation schemes typically:
- enable them to identify good landlords
- give confidence that the property they are renting is of a good standard and is properly managed and regulated
- provide assurance that repairs and maintenance are carried out to defined timescales
- provide assurance that any deposits required will be used for specified purposes and will be returned promptly at the end of the tenancy with an explanation of any deductions made
- give clarity and transparency on contracts and on management practices and routines
- show them where to go for help if problems arise and provide a codified complaints process, including a referral mechanism for independent consideration and decision
- give general consumer protection